Question 1

What is Silk’n 7?

Accepted Answer

Silk’n 7 is a light based hair removal device. It’s able to reduce unwanted hair on the body and face permanently with its eHPL™  technology. This is a new technology to remove unwanted hair and works with Galvanic and Optical Energy.

Question 2

What is IPL hair removal?

Accepted Answer

[Learn everything about IPL hair removal in our blog post]($url('Page-Show','cid','ipl-hair-removal-at-home')$)

Question 3

How does it work?

Accepted Answer

eHPL™ technology = Galvanic Energy + Optical Energy. These energies are emitted by the device simultaneously, but each has a distinct function. The Galvanic Energy opens the pores, ensuring that the Optical Energy has easy access to the hair follicles. The Optical Energy is absorbed by the hair shaft and provides permanent hair reduction, quickly and efficiently. After your treatment, take advantage of your skin's open pores by applying a nourishing body lotion that will absorb deeply, leaving you with beautifully smooth skin.

Question 4

How do I activate eHPL™ technology?

Accepted Answer

eHPL™  technology is emitted from the device through a light pulse. To activate eHPL™ technology, ensure that your hand touches the electrode plates found on the sides of the handle and place the lamp fully on the skin. When the pulse button is pressed, the eHPL™ technology is automatically emitted  through the glass window to treat the hair.

Question 5

In how many positions can I turn the head?

Accepted Answer

When in the 7 shaped position, you are able to rotate the handle 3 positions to the left, and 3 to the right. When in the extended position, do not use extra force when the head doesn't rotate. Instead, turn the head in the other direction.

Question 6

How many attachments are included?

Accepted Answer

The Silk'n 7 includes 3 attachments: 1 Small (1cm2), 1 Medium (2.5cm2), 1 Large (5.1cm2)

Question 7

On which body part can each individual attachment be used?

Accepted Answer

The Small (1cm2) attachment is perfect for hard-to-reach areas like the upper lip and sideburns, allowing for precise and controlled hair removal. The Medium (2.5cm2) attachment is ideal for smaller areas such as the underarms and bikini line, ensuring precise and gentle treatment. The Large (5.1cm2) attachment is designed for larger areas like the arms, legs, and back, providing quick and efficient hair removal.

Question 8

How do I remove an attachment on the Silk'n 7?

Accepted Answer

To remove an attachment from the Silk'n 7, place your hand on top of the attachment with your palm facing the front of the attachment and wrap your fingers around it firmly. Detach the attachment by pulling downwards. Watch this instructional video for further clarification: https://youtu.be/GwjZUD7nakE

Question 9

Is the Silk'n 7 suitable for everyone?

Accepted Answer

The Silk'n 7 is suitable for both women and men with a wider range of skin tones and hair colors. For more details, please view the Hair and Skin Color chart on our website. You can also find this chart on each packaging. This device is not designed for everyone's condition, therefore please read the contraindications in the user manual in their entirety before starting treatments.

Question 10

Is it effective on white, grey, red, or blonde hairs?

Accepted Answer

The Silk'n 7 is most suitable for hair colors that contain melanin, to absorb the light energy. It is least suitable for very blond, red, grey, or white hairs.

Question 11

Can I use the Silk'n 7 on suntanned skin or after exposure to the sun?

Accepted Answer

The lowest energy level of the Silk'n 7 (level 1) is designed for safe use even after sun exposure. If you use energy levels 2-5, avoid further exposure to the sun for 4 weeks before and 2 weeks after your treatment. This applies to all skin types, even those that don't seem to tan quickly. We don't advise it, but if you have to go out in the sun after a treatment, be sure to apply sunscreen SPF 30 or higher to the treated area. Do this for 2 weeks after a treatment.

Question 12

On which areas of the body can Silk'n 7 be used?

Accepted Answer

In general, the Silk'n 7 can be used on the body and face, except for the eye area, nipples, and genitals. For all exceptions to the rule due to skin conditions and/or diseases, please read the user manual carefully (can be found online and in the package of the product).

Question 13

Is it safe?

Accepted Answer

With Silk’n safety comes first. eHPL™ technology is able to achieve permanent hair reduction results at a fraction of the energy level used in professional light-based hair removal equipment. The low energy used in Silk’n hair removal devices reduces its potential to cause harm or complications, and contributes to your overall safety.

Question 14

Does the treatment hurt?

Accepted Answer

Most users report no pain at all or just a feeling a slight sensation of warmth and tingling when a light pulse is emitted. Users with thicker and darker hairs may feel slightly more discomfort, but this discomfort subsides once the hair removal session is completed. For your convenience, this device has five energy levels that can be set according to sensitivity and tolerance. It is important that you don't treat the same area of skin more than once per hair removal session as this increases the likelihood of adverse effects. It is also recommended to do a spot test before you treat a specific part of your body, to find the energy level that i most comfortable for your skin.

Question 15

What is the Silk'n AutoAdapt skin color sensor?

Accepted Answer

The Silk'n 7 has a built-in safety sensor which stops the device from emitting a light pulse if your skin tone is too dark for treatment. The Silk'n AutoAdapt skin color sensor ensures that your skin is being protected.

Question 16

How long does a treatment take?

Accepted Answer

The time can vary depending on the area of the body that is treated. Do you want to remove hair quickly? Silk’n 7 can produce individual light pulses at automatic intervals. This Gliding method is unique, ultra-fast and you can simply glide the device over your skin.

Question 17

How often should I use it?

Accepted Answer

Typical hair removal plan during a full hair growth cycle:
Treatments 1-4 – plan two weeks apart
Treatments 5-7 – plan four weeks apart
Treatments 8 + – treat as needed, until desired results are achieved.

Maintenance: from time to time some upkeep may be needed if growth is still visible.

Question 18

Why doesn't the device emit a light pulse sometimes?

Accepted Answer

To ensure accurate readings and proper functioning of the treatment window and skin color sensor, please make sure they are fully flush against the skin.  If you do not see a pulse emitted, please also ensure you are not working under bright lights that may cast shadows on the treatment area, as this can interfere with the sensor's operation.
Contact our Customer Care team if you continue to have concerns.

Question 19

For how long should I continue treatment?

Accepted Answer

A typical full hair growth cycle may take 18-24 months. During this time multiple sessions are required in order to achieve permanent hair reduction. The duration of hair removal sessions varies per person according to their body area, hair colour and how the device is used.

Question 20

When can I expect results?

Accepted Answer

Most users report a change in hair growth within 3 or 4 treatments. However, as with any light-based or laser hair removal device, results are not immediate. In fact, hair may sometimes appear to be growing back after a hair removal session, but typically after two weeks many of these hairs will simply fall out.  Additionally, hair grows in three different stages and only hairs in an active growth stage will be affected. Thus, hairs that are not active cannot be targeted. This is one of the main reasons why multiple sessions are required to achieve the desired result.

Question 21

Why does it work without cartridges?

Accepted Answer

Silk'n Infinity Fast contains many light pulses - enough for many full-body treatments - no cartridges are needed. Therefore, they are not available. There is no need to ever purchase a refill, saving you even more money!

Question 22

Can I shave in between treatments ?

Accepted Answer

Yes. For better results and product experience it is recommended to shave before and between treatments.  We do not recommend waxing, plucking or tweezing the hair out because the hair shaft will be removed and therefore cannot be treated.

Question 23

I do not want to shave my face, what can I do?

Accepted Answer

If you do not wish to shave your face, we suggest using a trimmer or small cosmetic scissors to clip the hair as close as possible to the surface of the skin.

Question 24

Why is my hair growing, even though I treated it a week ago?

Accepted Answer

It is quite common for hair to appear as if it is still growing up to two weeks after a hair removal session. This process is known as “ejection”, and after about two weeks you’ll see that these hairs simply fall out. Please note, do not pull out the treated hairs – just let them fall out naturally.

It is also possible that some hairs, due to missed application or different stages of growth, were not affected by previous treatments. These hairs will be treated in follow-up sessions, hence the reason multiple hair removal sessions are required to achieve the best results.

Question 25

At what age can it be used?

Accepted Answer

The Silk'n 7 is recommended for use by adults. For adolescents, we advise starting treatment post-puberty and under adult supervision.

Question 26

Am I allowed to use this device when I am pregnant or nursing?

Accepted Answer

No, do not use this device when you are pregnant or nursing.

Silk'n 7 Black