Contact
All Silk’n orders in Australia are managed, processed, and shipped exclusively by ShaverShop Australia, the exclusive reseller for the region.
Customer Service
Monday to Friday
9 AM AEST to 5 PM AEST
1300 SHAVER (742837)
We understand timely delivery of your orders is crucial!
Shipment of orders from our stores continue to be dispatched within 24-48 hours. However, once dispatched, orders are experiencing delays through our delivery partner Australia Post. We understand delivery times are taking longer than the usual 3-7 business day timeframe due to unprecedented delivery volumes. For more information on current delays within your area, please visit Australia Post.
We do encourage you to sign up for MyPost and request SMS notifications to manage your order, so Australia Post can advise you of updates along the way.
To ensure you can access regular updates regarding your order, we recommend tracking your parcel for the latest updates. This can be done by entering your tracking number into the Australia Post tracking tool here.
Your parcel tracking number can be found in your confirmation email or by logging into your account and viewing your order history.
We appreciate your patience as Australia Post manage the increased volumes they are experiencing.