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Tracking Information

Click on the links below for updated tracking information

Track My US Order
Track My Canadian Order

Tracking information will be available within 48 hours after order date. However, due to courier delays live tracking updates may not be available. Please check the above links daily for updated status.

Contact Customer Service


Monday to Friday 9am -8pm EST

For time sensitive inquiries such as ORDER CHANGES OR CANCELLATIONS, please call us toll-free or connect with us via LiveChat.

For RETURN requests, kindly call us toll-free to obtain a return authorization number and full return instructions.

Did you know we have a handy FAQ page? Before submitting your request, you may be able to find the answer to your question here.

Please submit your enquiry below:

North American Office

Home Skinovations Inc.

100 Leek Crescent Unit 15

Richmond Hill, ON L4B 3E6, Canada

Website: www.silkn.com

Office: 905-707-6787

Toll Free: 1-877-DO-SILKN / 1-877-367-4556

Fax: 1-905-707-7085


Home Skinovations Ltd.

Tavor Building, Shaar Yokneam, POB 533 Yokneam 20692, Israel

Email: info@silkn.com

Tel: +972-4-9097470


Home Skinovations Japan KK

1-32-19-405 Uehara,

Shibuya-ku, Tokyo 151-0064, Japan

Website: www.sensepil.jp

Email: info@silkn.jp

Tel: +81-3-5452-3052

Fax: +81-3-5452-3053


Home Skinovations Korea Ltd.

Website: www.silkn.co.kr

Email: info@silkn.co.kr

Tel: +82-2-790-6023


Email: info@silkn.com