Yes. In clinical trials held by physicians, Silk’n SensEpil was proven to safely achieve excellent hair removal results. back to top
2. How do I bypass the energy levels beyond "Level One"?
For your safety, when SensEpil is being used for the first time, the
system is automatically set to deliver the first 50 pulses at the
lowest energy level, and the next 200 pulses at up to level 3. To
cancel these settings press and hold the "+" and "-" buttons
simultaneously until you hear 2 consecutive "beep" sounds. We
suggest you start your first SensEpil hair removal session at the
lowest energy settings. If you experience no discomfort after the hair
removal session, raise the energy level by one indicator light at the
next session, and so on for each subsequent session. back to top
3. Where on my body can I use Silk’n SensEpil?
The Silk’n SensEpil device has been designed for body treatments with the most common areas being the legs, underarms, arms and bikini line. Silk’n SensEpil can be used for the treatment of facial hair from the cheek line downwards. Extra caution should be used when treating areas on the face to avoid the eyes and avoid pulsing on red/pink lip line. And as with other parts of the body, care should be taken to avoid sun exposure before and after treatments with Silk’n SensEpil. Acceptable means of sun protection are covering garments or sunscreen (SPF higher than 50) used continuously for 3 weeks before and after treatment. back to top
4. 4. Why does the website say I can use SensEpil on my face below the cheekline however my brochure it says it is not recommended for use on the face?
After two years of studying market data we have determined that Silk'n SensEpil can be used safely on facial areas below the cheek line. We are currently in the process of reprinting brochures to reflect this change. We apologize if you received a brochure that has not yet been updated, however we hope to inform you of our latest realtime information online. back to top
5. What is the Skin Color Sensor and other safety features?
SensEpil comes with a built-in Skin Color Sensorthat is designed to measure the skin
tone of the applied surface and enable application only on suitable
skin tones. This unique safety feature will not enable treatment if your
skin is too dark or too tanned taking the guesswork out of treatment.
Silk’n SensEpil has been designed with your safety in mind, and tested
and approved by top dermatologists and plastic surgeons to meet their
safety standards for a home-use device. But like any skin product or
electronic device, one must use according to the operating instructions
and user precautions.
The applicator tip of Silk’n SensEpil has
been designed so that a light pulse can only be emitted when the
applicator is in contact with the skin. This eliminates the possibility
of an accidental flash of light directly towards the user’s eyes. back to top
6. How can I maximize my treatment results?
1. Start with clean, shaven skin - NO WAXING. 2. Progress quickly to higher energy levels - once you have tested all treatment areas on the low energy setting we recommend you move up to higher levels. As a safety feature the system is designed to provide the first 50 pulses at level one, to unlock the energy levels - press "-" & "+" until you hear short consecutive beeps. 3. Schedule your treatments in two week intervals. Typically you will see results after the 3rd or 4th treatment - after this you can start treating monthly. back to top
7. Will Silk’n SensEpil hurt?
When used properly most users of Silk’n SensEpil report feeling a slight sensation of heat when the pulse of light is emitted. Users with thicker and darker hair may feel slightly more discomfort, but this discomfort subsides once a treatment is completed, and decreases with each treatment as fewer hair follicles are in the treatment area. For your convenience Silk’n SensEpil has five setting levels that can be used according to your sensitivity and desired result. back to top
8. How often should I use Silk’n SensEpil?
Treatment sessions with Silk’n SensEpil should be spaced every two weeks for the first three to four sessions. After that treatments should be done if hairs have grown back, until the desired results are achieved. For more information please click here. back to top
9. Is Silk’n SensEpil effective on white, grey or blonde hairs?
Silk’n SensEpil treatments work best on darker hair types, or hair that contains more melanin. Melanin is the pigment that gives hair and skin its color, and will absorb light energy. Black and dark brown respond the best, although brown and light brown hairs will also respond but typically require more treatments. Red may show some response. White, grey or blonde hairs usually don’t respond as well to treatments though some users have noted results after multiple treatments. For more information on why certain hair types respond better than other please refer to the Silk’n SensEpil instruction manual. back to top
10. Can I use Silk’n SensEpil on brown or black skin?
Do not use SensEpil on naturally dark skin complexion. SensEpil removes unwanted hair by selectively addressing hair pigment. Varied quantities of pigment also exist in the surrounding tissue of skin. The quantity of pigment in a particular person’s skin, which is manifested by their skin complexion, determines the degree of risk they are exposed to using SensEpil. Treating dark skin can result in adverse effects such as burns, blisters, and skin color changes (hyper- or hypo-pigmentation). Many other laser and light devices, professionally and at home, also have the same restrictions on naturally dark skin complexion.
SensEpil comes with a built-in Skin Color Sensor that is designed to measure the skin tone of the applied surface and enable application only on suitable skin tones. This unique safety feature will not enable treatment if your skin is too dark or too tanned. back to top
11. When will I see results from Silk’n SensEpil?
As with any light-based or laser hair removal device, results are not immediate, and in fact you may not think anything happened all. Most users see noticeable reduction after 4 treatments. Each time you treat, you should increase the energy level. It is important to be patient and consistent during your hair removal process as hair may sometimes appear to be growing back after a treatment, but typically after two weeks many of these hairs will simply fall out. It is important to understand the hair growth cycle. Hair grows in three different stages and only hairs in an active growth stage will be affected by a Silk’n SensEpil treatment. This is one of the main reasons that multiple treatments are required to achieve the desired result. For more information on the hair growth cycle CLICK HERE. back to top
12. Are there side effects from using Silk’n SensEpil?
Side effects and complications, while possible, are not common if SensEpil is used according to the instructions and precautions included with the device. Please read these instructions before beginning treatment. In clinical studies a small fraction of users reported some sensation of heat, redness around the hair shaft, and slight swelling. These conditions usually subsided within an hour after treatment. For more information on side-effects and how to avoid them please read the SensEpil instruction manual. back to top
13. Can a man use Silk’n SensEpil?
Yes, SensEpil may be used by men, although hairs on men, especially those on the chest, will require more treatments than those of women to get the desired results. back to top
14. Why is my hair growing, even though I treated it a week ago?
It is quite common for hair to appear as if it is still growing up to two weeks after a treatment with SensEpil. This process is known as “ejection” and at around two-weeks you’ll see that these hairs simply fall out or slide out with a slight tug. (We don’t however recommend pulling on the hairs – just let them come out naturally.) It is also possible that some hairs, due to missed treatment or different stages of growth, were not affected by the SensEpil treatment. These hairs will be treated in follow-up sessions, hence the need for multiple treatments in order to get the best results. back to top
15. I’ve heard that some hairs grow back lighter and finer after light treatment?
This phenomenon is well documented amongst aestheticians and doctors using light and laser devices for hair removal. It is possible that some hairs will grow back lighter and finer after treatment. Usually these hairs are a fraction of what was originally there, and continued treatment may have a desirable effect on them. back to top
16. Why can’t I treat myself if I have an “active” suntan?
Do not use Silk’n™ on tanned skin or after sun exposure! Tanned skin particularly following sun exposure, contains large quantities of the pigment Melanin. This applies to all skin types and complexions, including those which don’t seem to tan quickly. The presence of large quantities of Melanin exposes the skin to higher risk of adverse effects when using SensEpil, or any other energy based treatment, including burns, blisters, and skin color changes (hyper- or hypo-pigmentation). back to top
17. Are there any warnings or contraindications for SensEpil?
Silk’n SensEpil has been purposely designed with your safety in mind, but certain conditions may limit your ability to treat yourself with the device. To fully understand these limitations we recommend that you read the Silk’n SensEpil warnings and contraindications in the Safety Guide or click here to read the list of contra indications. back to top
18. Is long-term use of Silk’n SensEpil dangerous for my skin?
The use of light and laser energy in aesthetic medicine has been well documented for over 15 years in professional peer-reviewed journals, and by well respected institutions like the Mayo Clinic. These journals and institutions have not reported any side-effects or damage from long-term use of light and laser device. back to top
19. How often do I need to replace the lamp cartridge?
The lamp cartridge life is limited to approximately 750 pulse, which are enough to treat an entire body once, or achieve multiple treatments on the legs only, underarms only, and so on. The warning lights on the SensEpil control panel will let you know when you are close to, or have reached, the 750 pulse limit. back to top
20. Can I use Silk’n SensEpil to remove my chin hair or elsewhere on my face?
Silk’n SensEpil can be used for the treatment of facial hair from the cheek line downwards. Extra caution should be used when treating areas on the face to avoid the eyes. And as with other parts of the body, care should be taken to avoid sun exposure before and after treatments with Silk’n SensEpil. Acceptable means of sun protection are covering garments or sunscreen (SPF higher than 50) used continuously for 3 weeks before and after treatment. back to top
21. How long should I wait to treat with Silk’n SensEpil after unprotected exposure to the sun?
As noted in the manual one should wait 4 weeks before treating with Silk’n SensEpil after unprotected exposure to the sun. However, if there is ever any uncertainty about sun exposure please contact our customer care department. back to top
22. Should I do anything before treating with Silk’n SensEpil?
Before any Silk’n SensEpil treatment it is important to avoid sun exposure on the treated area for at least four weeks. A high level UV Sun Screen (SPF 50+) will help, as will clothing covering the treated area. The area to be treated should also be cleaned with mild soap and water, and the hairs shaved down to skin level. back to top
23. Do I need special eye protection when using Silk’n SensEpil?
Silk’n SensEpil has been designed with eye safety in mind, and special eye protection is not required. The unique safety mechanism of the SensEpil applicator assures safe and proper treatment on the target hairs only when the applicator tip is placed firmly on the treatment area. Some flashing light will be seen around the side of the treatment area, but is not harmful and similar to what one sees from a camera flash. back to top
24. How should I treat around the lips?
For your safety, it is important to avoid pulsing the SensEpil lamp on your lips as your lip color is darker than the surrounding skin. Your lips may attract more light and this can cause unwanted side effects. To treat around the lip area we suggest using white surgical tape on your lips to protect your lips. back to top
25. Should I pull the hairs out after treatment?
No, let the hairs gradually fall out on their own. This may take up to 2 weeks. back to top
26.
How long does a Silk’n
SensEpil treatment session take?
The time can vary depending on the area of the body treated. A two full
legs can take up to 30 minutes, or two underarms could take less than 10
minutes. Since Silk’n SensEpil runs on regular electric power it can be used
for as long as needed to complete a full treatment of the desired area(s) for
hair removal.back to top
